Supportive Housing Manager - Kaihautū Matua Ohu Kāinga Tautoko

Listed 5 days Ago
Auckland City Mission
Non-profit - Social Services

Supportive Housing Manager

About the role

Lead the development and delivery of Auckland City Missions HomeGround Apartments. HomeGround Apartments are Auckland City Mission’s collaborative approach to end homelessness. We establish relationships and pathways that make housing a real option for individuals and whānau who are homeless in Auckland. HomeGround Apartments follow a strengths-based approach to work alongside people with a focus on recovery and wellbeing. This role will be responsible for the operation and leadership of the workstreams providing services under the HomeGround Apartments umbrella. 

Duties

  • Collaborate with the leadership of the organisation including role modelling a culture that embeds the Mission’s values of Manaakitanga, Atawhai, Rangapū and Manatika/Mana Orite and demonstrates through actions commitment to Te Tiriti o Waitangi.
  • Provide support to the team to ensure effective clinical and cultural processes and practices are followed to support the delivery of services to people with complex needs.
  • Develop the HomeGround Apartments purpose, vision and linked to the Mission’s strategy, to ensure everyone understands their role in achieving its goals and objectives and their alignment to the wider organisation.
  • Advocate for the Mission and the people it serves, promoting its beliefs and raising social issues learned through working with people in desperate need.
  • Develop key relationships to broaden the Mission’s connections by proactively engaging and fostering trusted partnerships with iwi, government and non-government organisations, interests and community groups.

Skills 

  • Bachelor’s Degree in relevant field OR Significant, proven experience working in the sector with a focus on intensive client engagement and case management for homelessness, mental health and addiction and residential care.
  • Understanding of complex cultural, social and economic factors that contribute to homelessness.
  • Experience working with or implementing housing first and trauma informed principles.
  • Excellent team building, collaboration and partnering skills, with aptitude for getting things done through both formal and informal channels.
  • Full clean NZ Drivers Licence / on call as per roster.

Benefits

  • 5 x ‘Mission leave’ days, additional to annual and sick leave.
  • Access to EAP & external supervision.      
  • Access to kapahaka, and weekly waiata.
  • Ongoing training and development. 
  • 15% discount at Auckland City Mission Op Shops.
  • Access to low cost, farm fresh produce on a weekly basis.
  • Close to public transport.
  • Career progression opportunities.

About the organisation:

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have done and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today we operate across 10 sites in Tāmaki Makaurau. We offer support for however long and in whatever way needed – for some people that’s simply accessing one of our many services, for others that’s a complex journey with our full support. 

Over the past 12 months the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 474 people in our residential social detox facility in HomeGround, distributed over 50,000 food parcels to families and individuals, and served over 75,000 warm meals in our community dining room, Haeata. Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. 

If you are interested in this role please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission.