Fundraising Data & Automation Coordinator
Fundraising and Data Automation Coordinator
About the role
The Fundraising Data and Automation Coordinator is responsible for the accurate processing, integrity, and optimisation of fundraising data and systems to enable excellent supporter experiences and sustainable income growth.
This role ensures all donations are processed, receipted, reconciled, and recorded accurately in Raiser’s Edge, maintains high standards of database quality, and provides operational data support to the Individual Giving programme.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
What you will be doing
- Process all donations accurately and in a timely manner, including coding, importing, and reconciling transactions into Raiser’s Edge.
- Collate and prepare datasets for mailings and digital campaigns, providing database back-up support to the Individual Giving Specialist.[SA1]
- Set up, manage, and troubleshoot data integrations between fundraising platforms, CRM, email systems, receipt processor, and payment gateways
- Provide responsive, professional support to donor queries (phone and email) where required.
- Support campaign execution through accurate data preparation and coordination.
What we are looking for
- A relevant qualification or equivalent experience in fundraising, data, systems, or administration.
- Experience working with Raiser’s Edge or a similar enterprise fundraising CRM.
- Practical experience setting up, maintaining, or monitoring automations, integrations, or workflows between systems.
- Demonstrated critical thinking skills, with the ability to question existing processes and suggest practical improvements.
- Ability to work independently on routine, process-driven tasks while adapting to change.
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
What we offer
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
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