Peer Support Shift Lead - Kaihautū Āwhina Hoa ā-Mahinga
Peer Support Worker - Shift Lead
Hours of work - 40 hours, 6am to 430pm (Tuesday), 6am to 230pm (Wednesday, Thursday, and Friday) 6am to 1230pm (Saturdays)
About the role
The Peer Support Worker – Shift Lead engages and establishes meaningful connections with whānau.
to provide whanaungatanga (positive connections and genuine relationships) and support. This role is to provide essential support across Haeata operations (kitchen, dining hall, back of house, laneway, and delivery areas) where required. Additionally, the Shift Lead responsibilities of this role carried out on weekends/public holidays will see you lead and oversee the operation of Haeata. This is achieved through lived experience and valuable insights to enhance peer networks amongst the community we serve.
We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.
Duties
- Lead and oversee the Haeata service from shift preparation through to the end of service day.
- In partnership with Front of House, and Hub, engage with whānau clients when they arrive in the laneway.
- Talk with the whānau clients about their situations to understand their needs and ensure this information is recorded in Recordbase.
- Manage any incidents as they arise.
- Constructively participate as part of the Māori Development Services, committed to maintaining a positive work environment with co-workers.
Skills & Experience
- Peer Support qualification or equivalent lived experience with homelessness, hardship, and or/ drug and alcohol addiction.
- Full clean New Zealand Drivers Licence.
- Ability to engage effectively with whānau clients, peers, staff, and external stakeholders.
- Commitment to embodying the principles of the Treaty of Waitangi in organisational practice.
- Willingness to advocate for indigenous equity, and social equality.
Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.
Benefits
- Opportunity to move into other roles and grow your career.
- Access to Vitae & external supervision.
- Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata).
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low-cost, farm fresh produce weekly.
- Close to public transport.
- Discounted parking at SkyCity.
About the organisation
Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.
Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.
Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission. “
