Outreach Keyworker - Street to Home

Listed 19 days Ago
Auckland City Mission
Non-profit - Social Services


Our Mission
Together we stand with those in desperate need.
We provide immediate relief and pathways to enable long term wellbeing.

Street to Home 

Auckland City Mission are proud to introduce Street to Home, aiming to support people’s journey from living on the streets to a sustainable home. 
Using a strengths-based approach we walk alongside clients, focusing on recovery & wellbeing. Using Te Whare Tapa Wha principles to guide our approach we provide a single source of connection to a range of supports to improve healthcare, mental wellbeing, recovery from addiction, and assistance to reconnect with family, whanau & community. 

The role of Outreach Keyworker
As an Outreach Keyworker you will be at the forefront of this service, seeking to engage with people proactively or through community referrals where they live. This includes environments such as public spaces, abandoned buildings, under bridges and in cars. 
Using your patience, tenacity and communication skills your goal is to build rapport and trust, encourage engagement with the Mission and offer pathways of support to those accessing our services. Assessing their immediate needs to create a client focused plan, initiating access to benefits, emergency accommodation and connect them with our suite of internal & external support services. 

To be successful you will have natural rapport skills and an ability to connect and relate to people with a range of backgrounds, challenges and needs.  Have previous experience working with vulnerable people who have a history of poor engagement & high complex needs, possibly from a social work, community, mental health or a personal setting and be determined to reach out come rain, hail or shine. You will need to be adaptable, competent in case management and; 

  • Have a full clean drivers licence
  • Be physically fit
  • Hold a relevant tertiary qualification OR have significant personal experience.

If you are looking for a challenging and rewarding role in a progressive organisation that changes to meet the needs of its community apply now or contact careers@aucklandcitymission.org.nz to find out more. 


Skills & Experience

 Our Values:


Manaakitanga is behaviour that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity, and mutual respect. 

Justice (Manatika) 

Committed to equity, and seeking dignity for all we will fearlessly advocate with and for those who are going without. 

Partnership (Rangapū) 

Firstly, the Auckland City Mission recognises the principle of partnership within Te Tiriti O Waitangi. Secondly, our commitment to partnership stems from a belief that manaakitanga, equity and social justice need to be pursued both within partnerships and through them. 

For us partnership is characterised by mutual trust, integrity, respect, transparency, and commitment. 

The Auckland City Mission’s Street to Home Programme is supported by Auckland Council, The Ministry of Social Development, The Ministry of Housing & Urban Development and a range of grants and donations.