Manager Health and Connection
Manager Health and Connection
About the role
The Manager Health and Connection is responsible for the leadership, operational management, development, and effective delivery of the Health & Connection service, ensuring the service contributes to reducing health and social inequity, particularly those experienced by Māori.
The role provides leadership to a multidisciplinary workforce and ensures the team works collaboratively to provide accessible, coordinated, culturally safe and high-quality services to tāngata whaiora experiencing complex health and social needs.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
What we offer
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
What you will be doing
- Lead the development and delivery of Health & Connection in line with the service model, contracts, and Mission strategy.
- Build a strong multidisciplinary culture that respects and integrates diverse disciplines, lived experience, and expertise.
- Lead, guide, coordinate, and support frontline staff and the wider Health & Connection team.
- Maintain effective systems for referrals, triage, allocation, engagement, caseloads, multidisciplinary review, transitions, and service exit.
- Oversee service deliverables and ensure contractual requirements are understood and applied in practice.
What we are looking for
- Relevant tertiary qualification in health, social work, addiction, mental health, management or a related discipline, or equivalent relevant experience.
- Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
- Significant proven people leadership and management experience, preferably within health, social services, alcohol & other drug (AOD), mental health, homelessness, or another complex human service environment.
- Strong operational management skills, including the ability to translate strategy and service specifications into effective day-to-day service delivery.
- Ability to use data, service information, and qualitative feedback to monitor performance and inform decision-making.
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
.
