Manager – Permanent Housing Services

Listed 15 days Ago
Auckland City Mission Logo updated May 2022
Non-profit - Social Services

About the Role

The Manager – Permanent Housing Services, will be a significant contributor to the Mission goal of making homelessness rare, brief, and non-recurring through ensuring the Mission delivers permanent housing support services that are integrated within a broader continuum of care. 


  • Provide oversight of the operational management of permanent housing support services on a day-to-day basis
  • Contribute to and support the development of a confident, reflective, and open team culture within the Permanent Housing Services Division 
  • Translate the Missions permanent housing strategy into demonstrable outcomes and support models to derive benefit of clients
  • Supervise and manage service delivery within agreed budgets and constantly seek ways to ensure the financial sustainable of the operations 
  • Deliver continuous improvement, innovation, and best practice across the Permanent Housing Division

Skills and Experience

  • Proven experience in leading and managing teams to deliver success outcomes, preferably in a 24/7 residential environment
  • Demonstrated understanding of social service delivery within a residential setting
  • Experience in working within homelessness/rough sleeping context
  • Effective collaboration with Social Service Team Leaders, the Manager – Permanent Housing
  • Tertiary qualification in Social Services, Mental Health, or other related discipline 


  • Join an organisation that is highly respected and has a strong community presence 
  • Make a positive impact in improving the lives of the people of Auckland 
  • Living Wage Employer, work from home an option

About the organisation

Auckland City Mission has, for over 100 years, provided a range of Social Services for those in desperate need. While the people, their needs and consequently our services have changed over that time our philosophy of giving not charity, but a chance has not.

The services we offer at present are focused on giving a chance to people who are sleeping rough or who are inadequately housed, those who struggle with food insecurity, with drug and alcohol addiction, who need affordable primary healthcare, or any of the above and more.

How to apply: Click the "apply now" button to submit your current CV and Covering Letter 

*Please note the Auckland City Mission’s policy is for all employees to have the Covid-19 vaccination including all COVID-19 booster vaccinations as evidenced by your My Vaccination Record.