Keyworker - Kaimahi Mataamua
Keyworker James Liston Hostel
Hours of work: Rotating Roster: Friday, Saturday, Sunday, and Monday. 06:00-14:30 / 13:30-22:00
About the role
The Keyworker carries out case management and casework activities. Key Workers are responsible for ensuring that everyone on their caseload has a plan for their journey out of service and into permanent accommodation that is underpinned by the principles of Tāiki (Manaakitanga, rangatiratanga, whakāwhanaungātanga). We value team development and our people's career growth, we will mentor you on your unique journey to do meaningful work in a supportive environment.
Duties
- Deliver quality client-led case management services to clients on a 12+ 12 model of continual support.
- Supervise referral and in-take processes as per hostel standard operating procedures.
- Collaborate with clients throughout this stage of their life journey to build confidence and life skills.
- Develop 'moving on' plans and provide case management support to facilitate the client's successful transition into the community and/or social housing.
- Support planning to include 'inspections' of rooms as a precursor to 'tenancy sustainment'.
Skills & Experience
- Relevant study & qualifications are Bachelor of Health Science, Bachelor of Social work / Practice, Psychology, Mental Health & Addictions, Certificate in Bi Cultural Studies & Psychotherapy.
- Experience working in a similar care environment.
- Skilled in the conduct of needs assessment and whanau-led support planning.
- Empathy and understanding of issues of mental health, addiction, poverty, and homelessness.
- Full clean New Zealand Drivers Licence
Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.
Benefits
- 5 x ‘Mission leave’ days, in addition to annual and sick leave.
- Access to Vitae & external supervision.
- Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata).
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low-cost, farm fresh produce weekly.
- Close to public transport.
- Discounted parking at SkyCity.
- Career progression opportunities.
About the organisation:
Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 10 sites in Tamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support. Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 474 people in our residential social detox facility in HomeGround, distributed over 50,000 food parcels to families and individuals, and served over 75,000 warm meals in our community dining room, Haeata. Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.
