Keyworker
About the role
The Keyworker carries out case management and casework activities. Key Workers are responsible for ensuring that everyone on their caseload has a plan for their journey out of service and into permanent accommodation that is underpinned by the principles of Tāiki (Manaakitanga, rangatiratanga, whakāwhanaungātanga)
Duties
- Deliver quality client-led case management services to clients on a 12+ 12 model of continual support
- Supervise referral and in-take processes as per hostel standard operating procedures
- Collaborate with clients throughout this stage of their life journey to build confidence and life skills
- Develop 'moving on' plans and provide case management support to facilitate the client's successful transition into the community and/or social housing
- Support planning to include 'inspections' of rooms as a precursor to 'tenancy sustainment'
Skills & Experience
- Certificate-level qualification or higher with its main discipline in social work, social pedagogy or mental health and addiction support (similar overseas equivalent acceptable)
- Experience working in a similar care environment
- Skilled in the conduct of needs assessment and whanau-led support planning
- Empathy and understanding of issues of mental health, addiction, poverty, and homelessness
- Full clean New Zealand Drivers Licence
Benefits
- Work for a highly respected community organisation
- Paid Supervision and EAP
- Career Progression Opportunities
About the organisation
Auckland City Mission has, for over 100 years, provided a range of social services for those in desperate need. While the people, their needs, and consequently our services have changed over time, our philosophy of giving not charity but a chance has not. The services we offer at present are focused on giving a chance to people who are sleeping rough or who are inadequately housed, those who struggle with food insecurity, with drug and alcohol addiction, who need affordable primary healthcare, or any of the above and more. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission
