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Full Time
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Application Closes
07 Mar 2026
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Auckland - Auckland
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Social Worker
Housing Key Worker, Street to Home - Ingoa Tūranga Mahi
About the role
Housing key workers provide support and coordination to create accessible pathways into health, housing and other social services. To do this effectively you will need to understand and demonstrate the Housing First and Tāiki principles and utilise these to guide your practice.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
What you will be doing
- Provide services to individuals and families in a variety of settings, the majority of which will be in either emergency housing placements and/or permanent housing settings.
- Build relationships that provide consistent engagement with whānau in a planned and coordinated way.
- Be competent and confident in the delivery of outreach and case-management to people experiencing homelessness and/or housing instability.
- Build and maintain positive and professional relationships with internal and external stakeholders, e.g.: Auckland Council Staff.
- Ensure documentation is accurate, timely and of a high calibre.
What we are looking for
- Bachelor’s in social work, Health Sciences and / or equivalent experience.
- Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
- Previous experience working with clients who have complex needs including trauma, mental health, addiction, poverty and homelessness.
- Empathy and understanding of issues of trauma, mental health, addiction, poverty and homelessness.
- Full clean NZ Driver’s licence
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
What we offer
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
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