Housing Keyworker - Kaimahi Mataamua ā-Whare
Housing Keyworker
In the role of Kaimahi Mataamua ā-Whare- Housing Keyworker, you will provide choices of support for people at different stages of the street to home journey. You will understand and demonstrate the Housing First and Tāiki principles in your work and utilise these to guide your practice. Keyworkers work within a multidisciplinary team to engage with people proactively and/or through agency and community referrals. Using your professional experience, you will build trust and rapport, and identify and respond to people’s immediate and long-term needs using a traumainformed and strengths-based approach.
We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.
Duties
- Support clients to access and retain housing, sustain their tenancies, and address barriers that impact on tenancy sustainment.
- Develop consistent engagement with clients in a planned and coordinated way.
- Provide reviews guided by the Street to Home assessment framework to understand client needs.
- Deliver outreach and case-management services to people experiencing homelessness and/or housing instability.
- Develop collaborative, goal orientated, time referenced action plans that encourage confidence, accountability, and independence.
Skills & Experience
- A relevant tertiary qualification in Social work and / or previous experience working with clients who have complex needs including trauma, mental health, addiction, poverty and homelessness.
- Ability to engage successfully with a range of clients, to assist with completing assessments.
- Willingness to advocate for improved social conditions and a fair sharing or community resources.
- Commitment to embodying the principles of the Treaty of Waitangi in organisational practice.
- A full clean New Zealand Drivers Licence.
Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.
Benefits
- 5 x ‘Mission leave’ days, additional to annual and sick leave.
- Access to EAP & external supervision.
- Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata.
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low cost, farm fresh produce on a weekly basis.
- Close to public transport.
- Discounted parking at SkyCity.
- Career progression opportunities.
About the organisation:
Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.
Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.
Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.
