Dental Assistant - Service Coordinator
Dental Assistant
About the role
The Dentistry is a new initiative at Auckland City Mission, providing essential dental care to those who need it most.
The clinic will be coordinated by a Dental Assistant/Service Coordinator and staffed by volunteer dentists from across Auckland, offering free treatment to vulnerable individuals who may otherwise go without care.
The Dental Assistant / Service Coordinator is responsible for the operational delivery of the service on a daily basis as well as providing chair side assistance, ensuring that both kaimahi and whānau have all necessary support and guidance for the safe and effective delivery of dental services. This role includes coordination and rostering of volunteer dentists alongside administration, KPI’s, and procurement.
We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.
Duties
- Coordinate daily operation of the clinic.
- Provide chair side assistance as part of the delivery of dental services.
- Provide support and coordination to the volunteer dentists.
- Manage patient appointments using EXACT dental software.
- Work closely with other departments within Auckland City Mission to facilitate client referrals.
Skills
- Experience as a dental surgery assistant. A dental surgery assistant’s certificate (NZDA or similar) would be an advantage.
- Confident in implementing operational processes and continuous process improvement. Commitment to embodying the principles of the Te Tiriti o Waitangi in organisational practice.
- Excellent team building, collaboration and partnering skills, with aptitude for getting things done through both formal and informal channels.
- Experience working with people experiencing coexisting issues including trauma.
- Willingness to advocate for improved social conditions and a fair sharing of the community’s resources (social justice).
Benefits
- Access to EAP & external supervision.
- Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata.
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low cost, farm fresh produce on a weekly basis.
- Close to public transport.
- Career progression opportunities.
About the organisation
Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.
Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.
Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.
