Assistant Retail Manager
Retail Assistant Manager
About the role
The purpose of this role is to support the Retail Team Leader, to ensure sustainable profitability of the Good Stuff store and the Ecommerce site, through excellent customer service, building brand recognition, product mix and the delivery of an overall exceptional retail experience.
We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.
Duties
- Support the achievement of sales targets and KPI’s.
- To supervise, train, motivate and delegate tasks to part time staff and volunteers daily.
- Complete E-commerce + Social media posts as required.
- Handle cash and point of sale, process daily takings and banking.
- Manage store open/close procedures as a key holder.
Skills
- Previous experience in a similar role.
- Confident in staff supervision.
- Knowledge of retail product, price, and positioning strategies.
- Physically fit to be able to lift and move inventory.
- Attention to detail.
Benefits
- ‘Mission leave’ days, additional to annual and sick leave.
- Access to EAP & external supervision.
- Access to kapahaka, and weekly waiata.
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low cost, farm fresh produce on a weekly basis.
- Close to public transport.
- Career progression opportunities.
About the organisation
Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāmaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.
Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.
Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.
